Privacy Policy
Kindred Resort (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our guests and website users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online. It is compliant with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
- Information We Collect
We collect the following categories of personal data:
- Information You Provide Directly:
- Full name, email address, phone number, postal address
- Payment details (processed via secure third-party providers)
- Booking information (dates, preferences, guest details)
- Communication and feedback
- Information Collected Automatically:
- IP address, browser type, device information, operating system
- Usage data (via cookies, analytics tools, and similar technologies)
- Information from Third Parties:
- Booking platforms
- Marketing partners (with your consent)
- How We Use Your Information
We use your data for the following purposes, under legal bases defined by GDPR:
| Purpose | Legal Basis (GDPR) |
| Processing reservations | Contractual necessity |
| Communication about your stay | Contractual necessity / Legitimate interest |
| Marketing and promotional offers | Consent |
| Website improvement and analytics | Legitimate interest / Consent |
| Legal compliance and fraud prevention | Legal obligation / Legitimate interest |
Under CCPA, we use your data for “business purposes,” such as providing services, ensuring security, and improving user experience.
- Your Rights
Under GDPR (for EU/EEA residents), you have the right to:
- Access your data
- Rectify inaccurate or incomplete data
- Erase your personal data (“right to be forgotten”)
- Restrict processing of your data
- Object to processing (especially for marketing)
- Data portability
Under CCPA (for California residents), you have the right to:
- Know what personal data we collect, use, and disclose
- Delete personal information we have collected
- Opt-out of the sale of personal data (Note: We do not sell personal data)
- Non-discrimination for exercising privacy rights
To exercise any of these rights, please contact us at:
[Insert Privacy Contact Email]
[Insert Phone Number]
[Insert Mailing Address]
- Cookies and Tracking Technologies
We use cookies and similar tools to:
- Enable site functionality
- Analyze usage trends
- Personalize content and ads (with your consent)
You can manage your cookie preferences via your browser or by using the cookie banner on our website.
- Data Sharing and Disclosure
We may share your data with:
- Service providers (e.g., payment processors, reservation platforms)
- Legal authorities when required by law
- Marketing partners (only with your prior consent)
We do not sell personal information, as defined under the CCPA.
- Data Security
We implement technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. While no system is 100% secure, we follow industry best practices to safeguard your information.
- International Data Transfers
If you are located outside the United States, please note that your data may be transferred to and processed in the U.S. We use standard contractual clauses or rely on your consent where required for international data transfers under GDPR.
- Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date.
- Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:
Kindred Resort – Privacy Office
100 Dercum Square Buffalo, E-8, Keystone, CO 80435
Stay@kindredresort.com
970-544-3733